Our Package
Silver Maintenance Services Package
Our Silver Maintenance Package is tailored to provide essential maintenance solutions at an affordable rate. Designed for proactive care, this package ensures your property operates smoothly and remains in optimal condition. We initiate a comprehensive Preventive Maintenance Plan within 14 days of contract confirmation to get you started on the right foot.
What’s included in the Package?
- Preventive Maintenance
- Reactive and Scheduled Repairs
- Emergency Assistance
- Air Conditioning Maintenance
- Electrical Maintenance Services
- Plumbing and Water Pump Repairs
Emergency Services
Emergencies don’t wait for convenient hours, which is why our team is available around the clock. We provide a dedicated 24/7 services with a guaranteed response time of one hour to resolve urgent issues quickly.
Emergency Coverage Includes:
- Faults or failures in air conditioning systems.
- Breakdowns or interruptions in electrical supply.
- Burst pipes, severe blockages, or major leaks.
- Complete water supply disruptions.
Air Conditioning Maintenance
Keep your air conditioning systems in perfect working condition with our detailed service plan, which includes:
- Cleaning air filters and outdoor units for better airflow.
- Inspecting condenser coils and cleaning when needed.
- Testing and replenishing refrigerant levels.
- Checking and cleaning relays and other components.
- Securing loose connections and ensuring system integrity.
- Verifying and calibrating temperature and pressure settings.
- Lubricating motors and bearings for smoother operation.
- Adjusting belts and pulleys for optimal performance.
- Clearing condensate drains to prevent blockages.
- Testing and fine-tuning thermostats for accurate temperature control.
Mechanical, Electrical, and Plumbing (MEP) Services
Our MEP services cover essential repairs and replacements to maintain the safety and functionality of your property.
- Electrical:
- Repair or replacement of circuit breakers and electrical panels.
- Inspection and repair of light fixtures, ELCBs, and control panels.
- Fault detection and rectification of wiring systems.
- Plumbing:
- Fixing leaks in pipes and fittings.
- Repair and maintenance of water pumps and motors.
- Replacement or repair of washroom fixtures such as faucets and showers.
- Resolving drainage blockages and water flow issues.
What’s Not Included?
To keep things transparent, the following services are outside the scope of this package:
- Repairs or maintenance for swimming pools, including filters and pumps.
- Large-scale renovations or major MEP projects.
- Landscaping, gardening, and irrigation system fixes.
- Repairs to concealed internal leaks in walls or ceilings.
- Maintenance of garage doors, gates, or automated systems.
- Deep cleaning or specialized cleaning services like carpets and upholstery.
- Replacement of major furniture pieces, windows, or large structural components.
- Pest control or water tank cleaning services.
- Any repairs caused by external natural events or accidents beyond control.
- Home appliances or electronic device repairs.
- Modifications, upgrades, or refurbishment work.
Spare Parts Policy
Please note that spare parts and materials are not covered within the package. If required, they will be supplied at cost plus a 10% service fee.